These Billing Terms & Conditions apply to online purchases made through boucherscomfortshoes.com.

Accepted Payment Methods

We accept the following credit and debit cards through Stripe:

  • Visa
  • Mastercard
  • American Express
  • Discover

Please use an accepted payment method and provide accurate billing information when placing your order.

Currency and Prices

All product prices, shipping charges, and payments are in U.S. dollars (USD).

The price that applies to your purchase is the price displayed at checkout when you submit your order. Please review the products, quantities, and total amount carefully before completing payment.

Taxes

Product prices displayed on our website include applicable sales tax. No additional sales tax is added during checkout.

Shipping Charges

We charge a flat shipping rate of $4.99 per order for eligible deliveries within the United States.

Shipping charges are separate from the product price. The applicable shipping fee and total amount payable are displayed at checkout before you submit your order.

For information about delivery areas and estimated shipping timeframes, please review our Shipping Policy.

Billing Information

Please provide complete and accurate information during checkout, including your:

  • Full name.
  • Email address.
  • Billing address associated with your payment method.
  • Shipping address.
  • Payment details.

Incorrect billing information may result in a declined payment or delays in processing your order. If you notice an error after placing an order, please contact us promptly and provide your order number.

Please do not send full card numbers, security codes, or passwords by email or through our contact form.

Payment Authorization and Processing

Payments are processed through Stripe. By submitting your order, you authorize your selected payment method to be charged for the total amount displayed at checkout.

Order processing begins after payment has been confirmed. Boucher’s Comfort Shoes does not store full payment card numbers on its servers.

For information about how we handle personal information, please review our Privacy Policy.

Order Confirmation

After your payment has been successfully processed, we will send an order confirmation to the email address provided during checkout.

Please review your confirmation and contact us promptly if any information is incorrect. If you do not receive the confirmation, please check your spam or junk folder before contacting us for assistance.

Declined or Unsuccessful Payments

If your payment is declined or cannot be completed, please verify your billing information and contact your card issuer if necessary. You may also try using another accepted card.

If you are unsure whether a payment or order was successfully completed, please contact us before submitting the same order again so we can help verify its status.

Cancellations and Refunds

You may request cancellation within 24 hours of placing your order, provided the order has not shipped. Approved cancellations of an entire order before shipment will receive a full refund, including the original shipping charge, with no cancellation fee.

Eligible items may be returned within 30 days of delivery under our Return Policy. Returned items are inspected within 1–2 business days after receipt. We do not charge a restocking fee.

For change-of-mind returns, customers are responsible for return shipping costs, and the original $4.99 shipping charge is not refundable. The original shipping charge is refundable when the return is caused by an error attributable to Boucher’s Comfort Shoes, including receiving a defective or incorrect item.

Approved refunds are issued to the original payment method. Please allow 5–10 business days after approval for processing and for the refund to appear in your account, depending on your bank or card issuer.

For complete conditions and instructions, please review our Cancellation Policy and Return Policy.

Billing Questions

If you notice an unexpected charge, believe you were charged more than once, or have a question about a refund, please contact us with your order number and a brief description of the issue. We will review the payment records and help resolve any confirmed billing error.

Contact Us

Boucher’s Comfort Shoes
Address: 2505 Geer Rd A, Turlock, CA 95382, United States
Email: [email protected]
Customer Support Hours: Monday–Saturday, 9:00 AM–5:00 PM ET